• Sales and retail assistantsSales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.
  • Retail cashiers and check-out operatorsRetail cashiers and check-out operators accept payments from customers and give change in respect of sales or services.
  • Telephone salespersonsTelephone salespersons obtain, receive, process and record telephone orders for goods and services.
  • Pharmacy and other dispensing assistantsPharmacy and other dispensing assistants work under the supervision of pharmacists or other relevant health professionals to dispense drugs and medicines, issue pre-packaged prescriptions, sell over-the-counter medication, dispense spectacles and contact lenses and other related products.
  • Vehicle and parts salespersons and advisersVehicle and parts salespersons and advisers sell new and used vehicles to the general public, and vehicle accessories and parts to garages, vehicle dealerships and the general public.
  • Collector salespersons and credit agentsCollector salespersons and credit agents visit private households to obtain orders and collect payments for goods and services.
  • Debt, rent and other cash collectorsDebt, rent and other cash collectors collect payments due or overdue from households and businesses and empty cash from prepayment meters or machines.
  • Roundspersons and van salespersonsRoundspersons and van salespersons deliver and sell food, drink and other goods by calling on householders or by selling from a mobile shop or van and call on households to collect and receive payment for laundered or similarly serviced articles.
  • Market and street traders and assistantsMarket and street traders and assistants sell goods (other than refreshments) from stalls, barrows and other portable containers in streets and market places.
  • Merchandisers and window dressersMerchandisers and window dressers replenish stocks of goods in stores, advise retailers on the optimum display of merchandise and create displays of merchandise in shop windows.
  • Sales related occupations n.e.c.Workers in this unit group perform a variety of sales occupations not elsewhere classified in MINOR GROUP 712: Sales Related Occupations.
  • Sales supervisorsSales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.
  • Call and contact centre occupationsWorkers in this unit group receive and respond to telephone calls from potential clients and existing customers regarding the products and services offered by an organisation.
  • TelephonistsTelephonists receive and direct callers in commercial, industrial and other establishments, and operate telephone (public) and office (private) switchboards to advise on, and assist with, making telephone calls and to relay incoming, outgoing and internal calls.
  • Communication operatorsJob holders in this unit group operate telecommunications equipment to transmit and receive signals and messages.
  • Market research interviewersMarket research interviewers conduct interviews to collect information on the opinions and preferences of consumers, businesses, the electorate and other selected groups.
  • Customer service occupations n.e.c.Job holders in this unit group perform a variety of customer service occupations not elsewhere classified in MINOR GROUP 721: Customer Service Occupations.
  • Customer service managers and supervisorsJob holders in this unit group plan, organise and co-ordinate resources necessary for receiving and dealing with the responses, complaints or further requirements of purchasers and users of a product or service, and supervise customer service occupations.